FACTORS INFLUENCING CUSTOMER LOYALTY TOWARDS QUICK COMMERCE APPS: AN EMPIRICAL STUDY

VOLUME - 9 ISSUE - 6 JULY- 2026
Description

The rapid growth of quick commerce (Q-commerce) has changed online retail by offering ultra-fast delivery and greater convenience to consumers. As competition among fast commerce platforms rises, understanding the elements that drive consumer loyalty has become increasingly vital for sustaining long-term business success. The purpose of this study is to investigate the main variables that affect Indian consumers commitment to rapid commerce apps.

Keywords

Delivery Efficiency, Mobile Applications, India, Quick Commerce

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