FACTORS INFLUENCING CUSTOMER LOYALTY TOWARDS QUICK COMMERCE APPS: AN EMPIRICAL STUDY
VOLUME - 9 ISSUE - 6 JULY- 2026Description
The rapid growth of quick commerce (Q-commerce) has changed online retail by offering ultra-fast delivery and greater convenience to consumers. As competition among fast commerce platforms rises, understanding the elements that drive consumer loyalty has become increasingly vital for sustaining long-term business success. The purpose of this study is to investigate the main variables that affect Indian consumers commitment to rapid commerce apps.
Keywords
Delivery Efficiency, Mobile Applications, India, Quick Commerce


